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TOPIC: Exit and Option Buttons are not working

Exit and Option Buttons are not working 6 years 3 months ago #673

Hello Eleopard,

I am using this plugin first time and facing some issue please help me out. I have installed this plugin and when i click on the animate-it icon a new window appears as
mentioned in your screen shots, when i fill all the options of entry like Animation, Delay (in seconds) etc.. and click on insert then nothings happens after all when i tried to click on exit and option then its same nothing happen...i have attached a screen shot please have a look and help me out..


Thanks
Shailendra
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Exit and Option Buttons are not working 6 years 3 months ago #675

  • eLEOPARD
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Dear Shailendra,
Thank you for using Animate It!.

In order to analyze this issue, we need to have access to the administration area. Could you please send the URL of your website and test user credentials ( username and password) at contact[at]eleopard[dot]in
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Exit and Option Buttons are not working 6 years 3 months ago #676

ok
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Exit and Option Buttons are not working 6 years 3 months ago #677

  • eLEOPARD
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Hello Shailendra,

We did some analysis and found that "Custom Sidebars" plugin is creating problem. It is causing JavaScript error: "ReferenceError: wpmUi is not defined" due to which "Animate It!" related JavaScript stopped working. If you deactivate this plugin then Animate It! works fine.
Please check .
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