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TOPIC: Error in Joomla Article Editor

Error in Joomla Article Editor 6 years 3 months ago #668

  • Stephen
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Hi

Just trying it out and when I click the Animate It button within the article editor I get the following

400 - Bad request

There is a problem loading this page. Please try refreshing it.
If the error persists, please contact the website webmaster.

Any ideas?

Thanks very much
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Error in Joomla Article Editor 6 years 3 months ago #670

  • eLEOPARD
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Dear Stephen

Thank you for using Animate It!.
In order to analyze the issue, we need access to the Joomla Administration. Could you please send the URL of your website along with test user credentials ( username and password ) at contact[at]eleopard[dot]in
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Error in Joomla Article Editor 6 years 3 months ago #678

  • Stephen
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Hi
I sent the details yesterday, any progress on this issue?

Thanks

Steve W
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Error in Joomla Article Editor 6 years 3 months ago #679

  • eLEOPARD
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Dear Stephen,

Apologies for the delayed response. It was a holiday in India today, hence the delay.

We are in the process of finding the issue.
On the initial check, it look like Server Configuration, PHP version issue, or htaccess issue.

If you could send FTP details as well, that would really be helpful. (mail it to contact[at]eleopard.in )
Also, please let me know what web-hosting service are you using? (GoDaddy, BlueHost etc.)
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